ISO 29990:2010 Certification

Learning Services Management

ISO 29990 was developed as a quality-management framework for learning-service providers, focusing on learner needs, service delivery and management practices.

Main focus areas

Learner needs
Training design and delivery
Competent facilitators
Evaluation
Management-system controls

Typical value

A structured management or technical standard can help an organization document responsibilities, control key activities, evaluate performance and improve confidence among interested parties. Certification or accreditation requirements vary by standard and scope.